Returns & Exchanges

At Reggio Register, we stand behind the craftsmanship of our premium grilles and registers. If you are not completely satisfied with your purchase, we offer a straightforward return process for standard items within 30 days of delivery.

1

Verify Eligibility

Ensure your items are in original, uninstalled condition and are not custom-sized or custom-finished products, which are non-returnable.

2

Request Authorization

Contact our customer service team to obtain a Return Merchandise Authorization (RMA) number and receive the appropriate return shipping address.

3

Secure Packaging

Carefully pack your registers in their original packaging with protective inserts to prevent metal-on-metal scratching or bending during transit.

4

Ship and Refund

Affix your shipping label and RMA number to the package; once received and inspected at our warehouse, your refund will be processed within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing